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Your privacy is important to us. It is Saving Face Austin's policy to respect your privacy regarding any information we may collect from you across our website, https://www.savingfaceaustin.com, and other sites we own and operate.

We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.

We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification.

We don’t share any personally identifying information publicly or with third-parties, except when required to by law.

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.

Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.

This policy is effective as of 1 January 2020.

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We are now OPEN! | Policy Regarding COVID-19 View Update Virtual Consultation

PRACTICE POLICY UPDATE REGARDING COVID-19

Coronavirus (Covid-19) Update


Updated May 11th, 2020

Hello Saving Face Family,

Wow what a crazy world we are living in?! It comes as an early surprise to us, but I am excited to announce our re-opening May 11th. As you can imagine, there is a lot that will look different in light of this Corona pandemic.

We will do everything we can to insure your safety and safety of our team. Here is what you can expect as our new normal:

  • We will be calling to screen patients prior to your appointment.
  • Text the office when you arrive. Waiting in your car until we contact you letting you know the room is ready. (I have a few good audibles and podcasts if you’re interested)
  • Please wear a mask and keep your friend and family in the car. (We want to protect them too)
  • You will be asked to sanitize your hands and have your temperature checked with Lexie (guaranteed she is smiling behind her mask)
  • If you did not complete the COVID-19 consent form in your patient portal prior to arriving, you will be asked to complete before entering the treatment room.
  • Once in the treatment room, you can remove your mask. If you choose to rejuvenate your lips or augment them to perfection, you will be given a Chlorhexidine mouth wash to swish for 30 seconds and rinse (it’s yuck but works)
  • Expect to book and check out inside the treatment rooms. Have your Brilliant Distinctions and Galderma accounts updated and ready to go (don’t forget to take advantage of all the stimulus money they are rolling out!)

I think that’s about it, except for all the cleaning between appointments, COVID consents and questionnaires, oh and no more “15 minute drive-by” appointments, so we can clean thoroughly and space you guys out. If you think of anything else that would make you feel more comfortable, please let us know. We will do our best to accommodate everyone and keep you all protected from this beast of a virus. Stay well Stay Safe and Sane.

We love you!!

Brooke and Team

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